Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

DHYANA PRIYA KITCHENS does not accept cancellation requests for perishable food products. However, a refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.

In case of receipt of damaged or defective items, please report the same to our team @ +91 89776 54333 or write to dhyanapriyakitchens@gmail.com immediately. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported atleast within 24 hours of receipt of the products to be considered for refund requests. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team, after looking into your complaint, will take an appropriate decision and inform you accordingly.